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Making a reservation
Canceling a reservation
Finding more information about hotels
Finding Information about London
Can I confirm a booking without a credit card?
When will my credit card be charged?
What credit card details must I send?
What does the term Cancellation Policy mean?

 

Making a reservation

To make a reservation you can use the from on the each hotel page or you can phone/fax your preferred hotel. Please note that one reservation form can be send to one hotel only.

 

Canceling Reservation

Please note that cancellation policy is not the same for all hotels. Most of the hotels have 24 or 48 hours cancellation policy. Once you make an inquiry or book a room you will get a confirmation fax or e-mail with the hotel policy. When you cancel your reservation room make sure you get a confirmation fax/e-mail and always Contact Us.

 

Bookings are accepted on the following terms:

1. In all transactions, Just London Hotels acts in the capacity of a facilitator and agent between the client and the hotel. Once a booking is confirmed, the contract remains between the client and the hotel.

2. Just London Hotels in writing confirms all reservations, by fax, post or email. It is the responsibility of the booker to check the details and advise the us immediately of any corrections or changes required.

3. All bookings must be accompanied by credit card details valid until the date following scheduled arrival. These details will be passed directly to the hotel to guarantee the booking.

4. Unless otherwise stated on our confirmation, all bookings are guaranteed for late arrival. If the booking is not cancelled and the guest fails to check in, the client will be liable for any non-arrival charges

5. In all circumstances, the hotel’s cancellation policy applies. The cancellation policy for each hotel will be stated on the booking confirmation

6. Any charges arising from a reservation cancelled after the cancellation deadline will be the responsibility of the client.

7. The hotel may charge the cost of the First Night's accommodation to the credit card as a deposit in advance of arrival. Such a charge will be refunded if the booking is cancelled in accordance with the hotel's cancellation policy.

8. Just London Hotels cannot accept responsibility for charges arising from cancellations notified directly to the hotel.

9. Just London Hotels can accept no responsibility in the event that a hotel is unable to fulfill the reservation through being overbooked, or for any reason outside the control of Just London Hotels booking service.

 

Can I confirm a booking without a credit card?

Unfortunately - no. Hotels require a credit card number to secure a reservation. If the guest does not cancel the reservation within the cancellation notice period and does not arrive at the hotel, the hotel will charge the credit card for the first night’s accommodation. Without a credit card the hotel risks being left with an empty room with no one to charge for it. Please refer to Cancellation Policy (below) for more information.

 

When will my credit card be charged?

Once we have received your credit card details, we simply pass them on to the hotel, in order to guarantee / secure your booking. While the hotel has your credit card number, no immediate charge is made. Payment details are decided upon by the client upon arrival at the hotel. In the event of a non arrival your credit card will be charged the day following the confirmed date of arrival.

 

What credit card details must I send?

We will require the credit card number, valid expiration date and also full name and billing address of the credit card holder.

 

What does the term Cancellation Policy mean?

This refers to the time limit in advance of arrival, before which you are entitled to cancel your booking without incurring a charge. In other words if a hotel has a cancellation policy of 24 hours prior to arrival, and you cancel prior to this time , then you will not incur a charge. However if you cancel less than 24 hours prior to arrival, then a charge will be incurred. This charge will normally be equal to the first nights accommodation.

 

Finding more information about hotels

If you need further information please send an e-mail to info@justlondonhotels.com for more details

 

Finding Information about London

You can find information by clicking on Just London link. Here you can get information for theaters, tours, transport, restaurants etc. There you will find useful links to other sites as well

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